🎯 Product Description
Experience the terrifying forces in Hawkins, Indiana, that turn this small town “upside down” with supernatural elements, strange sightings, and government secrets. Stranger Things pinball machines immerse players in a search to unravel the extraordinary mysteries and secret government experiments taking place at the Hawkins National Laboratory.
The gameplay focuses on unlocking the hidden meanings of supernatural events occurring in and around the town, including the appearance of a girl known as “Eleven” with telekinetic abilities. The ball is wild as Mike, Lucas, Dustin, Will, Joyce, and Police Chief Jim Hopper help Eleven close the dimensional gate.
“Stranger Things is one of the most successful shows of all time, connecting with people around the world and across generations. This game features action, mystery, suspense, and humor; Stranger Things is a perfect fit for pinball,” — Gary Stern, Chairman and CEO of Stern Pinball, Inc.
🖥 Premium & Limited Edition Features
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First-ever video projector that displays images and animations directly on the playfield, creating dramatic interactions with gameplay.
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Unique ramp that doubles as a screen, leading players into a direct battle with the Demogorgon.
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New Eleven-themed “telekinetic” magnetic ball lock.
🕹 Shared Features Across Pro, Premium, & LE Models
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Distinct hand-drawn art for each model.
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Custom sculpted, interactive Demogorgon bash toy guarded by drop targets and a rotating ramp.
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Two hideout ball scoops.
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Demodog spinner.
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Three custom ramps.
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Game rules that transport players into the Upside Down.
🌟 Limited Edition Exclusives (Only 500 Units Globally)
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Exclusive mirrored backglass.
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Exclusive custom-themed cabinet artwork.
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Custom autographed bottom arch.
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Exclusive custom art blades.
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Anti-reflection pinball glass.
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Shaker motor.
Hangout Supply is an authorized retailer through Betson Enterprises, proudly offering genuine products from verified manufacturers.
See all brands we’re authorized to sell on our Authorized Brands Page
Shipping
How shipping works — Simple, Clear & Hassle-Free
After checkout, we’ll collect your delivery details and prepare a personalized shipping quote within 1–2 business days.
💳 You will not be charged until your shipping cost has been added, reviewed, and approved by you. This means you’re always in control — no surprises, no hidden fees.
Typical curbside delivery: $350–$450 in most major cities (remote or hard-to-reach areas may cost more).
🚚 Want the VIP treatment? White-glove delivery is available — we’ll bring it in, set it up, and remove all the packaging, so you can enjoy your purchase right away.
Tip: Fill out the shipping form now — once your order is placed, we can get your quote to you even faster.
✅ Our Promise: We’ll always work to secure you the best possible shipping rate and keep you informed every step of the way.
Questions? Call us at (704) 981-6501 — we’re happy to walk you through it.
Manual
Refund & Returns Policy
Limited Warranty
Stern Pinball, Inc. (“Stern Pinball”) warrants to the original end-user purchaser that the following parts will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase:
Printed circuit boards (CPU, Node boards, LED boards, optical sensors)
LCD display
Power supply
Playfield assembly and associated parts
Backbox, backglass, cabinet, and legs
This warranty applies to both household and commercial use, except that for Home Edition models, commercial use is excluded. A machine purchased more than three (3) years after the date of manufacture is not covered under this limited warranty.
Warranty claims require registration and proof of purchase. To begin a claim, contact us at support@hangoutsupply.com.
Warranty Remedies
Stern Pinball’s sole obligation under this limited warranty is, at its option, to repair or replace defective parts covered during the warranty period once returned and inspected. A valid RMA must be issued before any product is shipped back for warranty service.
What Is Not Covered
This warranty does not cover:
Home Edition models used for commercial purposes
Accidents, misuse, abuse, neglect, modification, or unauthorized repair
Damage from fire, flood, or other acts of God
Cosmetic damage such as scratches, dents, or finish variations
Consumable items (rubber rings, bulbs, decals, pinballs, etc.)
Damage from improper installation, shipping, or use of non-Stern parts
Limitations of Liability
Except as stated above, all other warranties, express or implied, including merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. In no event shall Stern Pinball’s liability exceed the purchase price of the product.
Returns & Refunds
Stern Pinball’s warranty covers defects in materials or workmanship but does not guarantee refunds or accept general returns for non-defective products.
Stern Pinball machines may not be returned directly to Stern Pinball without prior written authorization and an approved RMA.